Welcome to Cloord Solution Pvt Ltd ("Cloord", "we", "us", or "our"). By using our services, you agree to the following terms and conditions. Please read these Terms and Services carefully before accessing or using our platform.

1. Acceptance of Terms

By accessing or using Cloord services, you agree to be bound by these Terms of Services. To access the service offered by us, you need to accept the terms. This is completely optional but if you do not agree to these terms, you may lose access to the services offered by us.

Cloord reserves the right to update or modify these terms at any time without prior notice. Your continued use of our services following any changes signifies your acceptance of the new terms.

2. Services Provided

Cloord provides digital solutions tailored for educational institutions, including:

• Student Online Database Management: A secure platform to store and manage student data.
• Attendance Tracking: Tools for monitoring attendance of both staff and students.
• Accounting Software: Managing financial transactions, reports, and billing for institutions.
• Bill Generation and Payment Collection: Automated billing and payment solutions for student fees.
• Group and Chat System: A communication tool for institutions to connect with students, parents, and staff.
• Payment Transfer: Secure payment processing and transfer to business owners.

The scope of services may evolve, and Cloord reserves the right to modify or discontinue any service at its discretion.

3. Eligibility

By using Cloord’s services, you confirm that you:

• Are at least 18 years old or have the express permission of a parent or guardian.
• Have the legal authority to bind the institution or business you represent.
• Will provide accurate, complete, and updated information during the registration and use of the platform.

4. User Accounts

To use certain services, users must create an account by providing accurate registration information. Users are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their accounts. Cloord is not liable for any loss or damage resulting from unauthorized access to your account.

5. Usage Restrictions

By using Cloord services, you agree to the following restrictions:

• You may not use Cloord for any unlawful purpose or to violate any applicable laws.
• You may not upload or share any harmful, offensive, or inappropriate content through the platform.
• You are responsible for moderating and controlling communication in group chats or forums. Cloord is not liable for any content posted or shared by users in group chats or other communication systems.
• You may not interfere with the security or performance of the platform, including attempting to access data that you are not authorized to access.

6. Payment Terms

Cloord offers subscription-based services, and all fees associated with using our platform will be clearly stated. Payment terms are as follows:

• Subscription Fees: You agree to pay all applicable fees for the services you subscribe to.
• Payment Methods: Payment can be made through accepted payment methods such as bank transfer, credit card, or other payment gateways integrated with the platform.
• Refunds: Subscription fees are non-refundable unless otherwise stated.
• Failure to Pay: Failure to pay subscription fees may result in termination or suspension of your access to Cloord services.

7. Billing and Financial Management

Cloord provides bill generation, payment collection, and financial management services. It is the responsibility of the institution or business using Cloord to ensure:

• Accurate billing and fee structures are communicated to students and parents.
• Any discrepancies in billing or payment processing are promptly reported to Cloord support.
• Collected payments will be securely transferred to the designated institution or business owner account as per the agreed-upon schedule.

8. Data Privacy and Security

Cloord is committed to protecting the privacy and security of your data. By using our services, you agree to the collection, storage, and use of your data as outlined in our Privacy Policy.

Cloord takes all reasonable steps to protect your data from unauthorized access or misuse. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

9. Termination of Services

You may terminate your Cloord account or subscription at any time by providing written notice. Upon termination:

• Access to the platform will be revoked.
• All associated data will be returned to the institution or deleted upon request, subject to legal and operational retention requirements.
• Any outstanding fees or payments must be settled before termination is finalized.
• Cloord reserves the right to terminate or suspend your account if you breach any terms or engage in unauthorized or illegal activity.

10. Intellectual Property

All content, software, and materials provided by Cloord are the intellectual property of Cloord Solution Pvt Ltd and are protected by applicable intellectual property laws. Users are granted a non-exclusive, non-transferable license to access and use Cloord services for educational and administrative purposes only.

Users may not:

• Modify, copy, distribute, or create derivative works based on Cloord content without prior written consent.
• Use any Cloord trademarks, logos, or other proprietary materials without authorization.

11. Limitation of Liability

To the maximum extent permitted by law, Cloord shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of the use of, or inability to use, the services.

Cloord will not be responsible for any issues related to third-party service providers, such as payment gateways, or for disruptions caused by factors outside of our control, such as technical problems or force majeure events.

12. Indemnification

By using Cloord services, you agree to indemnify and hold Cloord, its officers, directors, employees, and agents harmless from any claims, damages, or expenses arising out of your use of the platform, including any violations of these Terms and Services.

13. Governing Law

These Terms and Services are governed by the laws of India. Any disputes arising from these terms or your use of Cloord services shall be subject to the exclusive jurisdiction of the courts of Raipur (Chhattisgarh) only.

14. Amendments

Cloord reserves the right to amend or modify these terms at any time. Users will be notified of any significant changes to the terms, and continued use of the platform following such changes will constitute acceptance of the updated terms.

15. Contact Information

If you have any questions or concerns about these Terms and Services, please contact us at:
Email: company@cloord.com
Phone: +91 7587211535
Address: Raipur 493114, Chhattisgarh (C.G.)